This is a very worrying and difficult time for everyone – we are all now in an unprecedented global situation, and predicting when life as we knew it will resume is virtually impossible.
We would like to reassure families who have booked a holiday this year that refunds and changes are possible, under the following conditions.
We allow refunds of the deposit for cancellations up to 8 weeks before the start date of the holiday – for 2020, we have reduced this time to 4 weeks before the start of the holiday. These refunds will be subject to a 15% administrative charge.
We are also very happy to offer a change to alternative dates, either later this year, or in 2021. We have opened our booking calendar for next season, and dates can be changed for the same dates next year. If different dates are chosen, we reserve the right to charge the difference in price, if applicable.
Please do contact us if you would like any further information.
In the meantime, stay safe, and we look forward to seeing you again one day soon in France.